COVID-19 Update

(Updated 1/17) Unfortunately, HSHS did not open as usual on November 1st, 2020. We remain hopeful that we will still open for the 2020-2021 season at a later date, after making changes to our space in order to fully align with COVID-19 health guidelines. We also remain committed to serving our community in whatever way we are able, and are exploring new ways to provide resources and services. All updates will be posted on our website.

If you were unable to pick up your belongings stored at HSHS before the end of our previous season, please email us at [email protected] or leave a voicemail for Matias Ramos at (617) 496-8710. We will work with you to coordinate another time. We will also post information on our website and update our voicemail to reflect any changes.

If you have any other questions, please call the shelter and leave a voicemail or reach us through the contact form.

Resource Advocacy Helpline

Our resource advocacy team is operating a helpline with information about resources related to food, donated goods, health care, benefits, and more. Call (888) 285-4038 for assistance. Helpline hours are Monday-Friday 1pm-5:30pm, Saturday and Sunday 10am-7pm.


Thank you to the dozens of people who have generously supported HSHS in the past few weeks. At this time, we cannot accept any more in-kind donations. Information about monetary donations to cover the cost of our COVID-19 response can be found here.