Stay With Us

“There are people who don’t feel safe in other shelters, but feel safe here.” – Recent Shelter Guest

HSHS is a dry shelter that provides a drug-free, alcohol-free, and smoke-free environment. Referrals to wet shelters will be made if necessary.

Our Shelter

Season: Evening of November 1st – Morning of April 15th

Hours: 7 PM to 8 AM, except on Saturday mornings when shelter remains open until 9 AM

Phone: 617-547-2841; Toll Free 1-888-285-4038

Reserving A Bed

Two Week Beds

We lottery all 14-night beds. Callers may call in between 7:30 AM and 8 AM to put their name in the lottery at which point the caller will receive a lottery number. The lottery will be run between 8 AM and 8:05 AM. People may call back between 8:05 AM and 8:30 AM as well as between 7 PM and 9 PM to find out if their lottery number was picked. Lottery numbers that have been selected (but not names) will also be posted on the shelter door during the day.

One Night Bed

When a guest with a reserved two week bed is not able to make it to the shelter that night, their bed is open for others to use as an emergency one night bed. Call in the evening between 9 PM and 9:30 PM to enter the lottery for a one-night bed. The lottery will be run between 9:35 PM and 9:40 PM. People may call back after 9:40 PM to find out if their lottery number was picked. Lottery numbers that have been selected (but not names) will also be posted on the shelter door at this time. Occasionally, beds will remain unfilled by 11:30 PM, in which case a second one night bed lottery is held between 11:30 PM and 11:40 PM. People may call during this period to enter this lottery and call back at 11:45 PM to find out the selected lottery numbers.

Things To Know

Bed Policies

Lottery numbers are given out in the order of calls. The shelter does not give away more than one lottery number per phone call. If no beds are available, our staff will work to find available sleeping accommodations at other area shelters.

Shelter Clocks

Shelter clocks are synchronized with national time. To check correct time, call (617) 637-8687.

Entering the Shelter

Guests with reserved beds must arrive at the shelter by 9 PM unless they have informed shelter staff otherwise, or risk losing their bed. Guests with work-related reasons may come in later than 11 PM upon verification of work.